Shipping policy

Processing Time

As our products are handcrafted and/or forest-foraged:

• Orders are processed within 3–7 business days

• Custom or made-to-order items may take longer (details shared at checkout or via email)

Shipping Duration

• Domestic (India): 5–10 business days after dispatch

• Delivery times may vary depending on location, courier partner, and external factors

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout

• Any applicable taxes or duties are the customer’s responsibility

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.

Delays

Hasa Atelier is not responsible for delays caused by:

• Courier partners

• Natural events

• Government regulations

• Incorrect shipping details provided by the customer